Shipment

Shipping Terms & Conditions

 

Singapore (Local Delivery)

  • We will deliver the goods by courier service.  You should receive them within 3-5 business days after payment is received.  During the circuit breaker, the delivery might be delayed than normal.

  • Orders are processed on business days from Monday to Friday, excluding holidays (10.00 am- 6.00 pm). 

  • Items will be shipped within 2 business days after payment is received.

  • Once your order has been dispatched, we are unable to change your order details. 

  • After your order has been dispatched, we will inform you the tracking number by email.

  • Delivery cost will be added when you check out. 
(e.g. for small - medium parcel size)
Standard (3-5 business days) : $6
Expedited (2 business days) : $12 
Free local delivery with "Standard" with a purchase of more than $150. 

 

Malaysia

  • We will deliver the goods by courier service.  You should receive them within 3-7 business days after payment is received.  During the circuit breaker, the delivery might be delayed than normal.

  • Orders are processed on business days from Monday to Friday, excluding holidays (10.00 am- 6.00 pm). 

  • Items will be shipped within 2 business days after payment is received.

  • Once your order has been dispatched, we are unable to change your order details. 

  • After your order has been dispatched, we will inform you the tracking number by email.

  • Delivery cost will be added when you check out.  Free standard delivery with a purchase of more than $250. 
  • Sales tax and/or import tax may apply for goods more than RM500.  (e.g. Shoes - 10%, Clothes - 10-30%)

 

Indonesia

  • We will deliver the goods by courier service.  You should receive them within 3-10 business days after payment is received. It may take longer depending on customs clearance.  Due to COVID-19, the delivery might be delayed than normal.
  • Orders are processed on business days from Monday to Friday, excluding holidays (10.00 am- 6.00 pm). 
  • Items will be shipped within 2 business days after payment is received.

  • Once your order has been dispatched, we are unable to change your order details. 

  • After your order has been dispatched, we will inform you the tracking number by email.

  • Delivery cost will be added when you check out.
    • Sales tax and/or import tax may apply when you receive the goods  (10% - 40%)
    • You can choose option to collect your orders at our Jakarta store (handling charge - $10) or to deliver from Jakarta office (handling charge - $15).  It may take 1.5-2 months.  We will bear sales tax and import tax.